I forgot password

If you can't sign in to Streamer you can reset your password by email or by text message if you've added your phone number to your account. If you forget the email address or phone number you registered with, you may be able to provide more information online to recover your account.

1. Visit streamer.com/loginhelp.

2. Select Email.

3. Enter your email address and select Email Me.

4. Follow the steps in the password reset email you receive. The email will typically arrive within a few minutes, and contains a link that will sign you in to Streamer automatically. Once signed in, you'll be asked to create a new password. Your new password can't be the same as your previous password.

Link expired

• The link in the email will expire after 24 hours. You can send yourself another email from streamer.com/loginhelp.

Didn't receive email

1. Check additional folders (spam, junk, promotions) and any email filters you set up.

2. If you can't find the password reset email after checking your spam folder, try adding [e-mail] to your contact list. Then send yourself a password reset email again.

3. If you still don't receive the password reset email, there may be a delay with your email provider. Please wait 5 hours, then check your inbox again.

Link doesn't work

1. Delete any Streamer password reset emails that you might have sent to yourself.

2. Once you've deleted the emails, go to streamer.com/clearcookies. This will sign you out and take you back to the home page.

3. Go to streamer.com/loginhelp.

4. Select Email.

5. Enter your email address and select Email Me.

6. Go back to your email and follow the steps in the new Streamer password reset email.

If you still have trouble, use a different computer, mobile phone, or tablet to access the email, then click the password reset link.