Both online and in-store purchases can be returned to your local store. An original purchase receipt is required for all returns, and we ask that you make your return as soon as possible. Here’s what you’ll need:
- The item must be in its original packaging
- Must include all original materials supplied with the product
- Must be unopened and uninstalled
Online Orders (Sending Returns to the Online Store—OReillyAuto.com):*
Remember, even items purchased online can be returned to any O’Reilly Auto Parts store. You’ll still need to follow the return guidelines above when sending in a New return. Please keep the following in mind:
- Customers are responsible for all shipping costs*
- Returns sent COD (Cash on Delivery) will not be accepted
- If you return an item you didn’t buy from us, you’ll have to pay shipping to have it sent back to you
- You must obtain an RMA (Return Material Authorization) from OReillyAuto.com
- Sign in or create account
- Select “My Orders” tab
- Select the “Return Items” option
*shipping charges are non-refundable
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